Privacy Policy

Last Updated May 18, 2024

Introduction

Welcome to Zapple (zapple.org), a technology platform developed by Svayam Incarnation Private Limited and operated by Subistan International, registered in India. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information

Contact Information

This Privacy Policy applies to the Zapple platform, including the Zapple website (zapple.org) and the services we offer through our platform. By using our services, you agree to the terms outlined in this Privacy Policy

Information We Collect

  1. Personal Information: When you use our platform, we may collect personal information such as your name, email address, phone number, and delivery address. This information is collected when you create an account, place an order, or contact us for support.
  2. Payment Information: We use third-party payment gateways to process payments. We do not collect or store any of your card information. All payment details are handled securely by the third-party payment processors in compliance with their privacy policies.
  3. Usage Data: We may collect information about how you use our platform, such as the pages you visit, the time and date of your visits, and other diagnostic data. This helps us understand how you use our services and improve them.
  4. Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies help us remember your preferences and provide personalized content.

How We Use Your Information

  1. To Provide and Maintain Our Services: We use your personal information to process your orders, manage your account, and provide customer support.
  2. To Improve Our Services: We analyze usage data to understand how our services are being used and to make improvements.
  3. To Communicate With You: We may use your contact information to send you updates, promotional materials, and other information related to our services. You can opt-out of receiving promotional emails at any time.
  4. To Ensure Security: We use information to monitor and enhance the security of our platform.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

  1. Third-Party Service Providers: We may share your information with third-party service providers who assist us in operating our platform, conducting our business, or providing services to you. These third parties are obligated to keep your information confidential and use it only for the purposes for which it was shared.
  2. Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or a government agency).

Data Security

We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

  1. Access Your Information: You can request a copy of the personal information we hold about you.
  2. Correct Your Information: You can request that we correct any inaccurate or incomplete information.
  3. Delete Your Information: You can request that we delete your personal information, subject to certain legal restrictions.
  4. Opt-Out of Communications: You can opt-out of receiving promotional communications from us by following the unsubscribe instructions provided in the email.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. Changes are effective immediately upon posting.

    Contact Us

    If you have any questions about this Privacy Policy, please contact us at:

    • Address: Shop No. 3, Near SBI Bank, Railway Road, Jind, Haryana, 126102, India.
    • Phone: +91-88-18000-498
    • Email: care@zapple.org